Who Do You Trust?

According to a study by Millward Brown, Amazon.com is the top performing brand in the U.S. based on “trust” and “recommendation”. The study uses a “TrustR” standard to judge different companies, which it arrives at by asking consumers two questions – “how trustworthy is this brand?” and “would you recommend this brand?”. Running a close…

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CEOs and Social Media

A lot gets written about social media and how companies do or don’t use it effectively. Seldom do you find evidence of how CEOs have responded to or embraced it. My favorite social media blog, Mashable, offers some insight with this article: “How CEOs are Using Social Media for Real Results.” http://mashable.com/2010/06/14/ceos-social-media-real-results/ John Bradley Jackson…

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Personal Note Cards

The internet age is one that has lost its personal touch, if not its humanity. Little personalization is done. Everything is digitized, automated, and delivered but is done without compassion or style. Letters are addressed to “Dear Occupant”; “Please insert your name here.” Seemingly, every letter received has a label created from a database by…

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