John Bradley Jackson
John Bradley Jackson
Entrepreneur, Author, Professor
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Daily Archives: January 21, 2008

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Guarantees Reduce Customer Anxiety

“Promise only what you can deliver. Then deliver more than you promise.” – Author Unknown Many customers hesitate to buy because they fear that they might make the wrong decision and regret it later. This fear dominates the purchase decision and may kill the selling opportunity altogether. One way to minimize this fear, or even…

January 21, 2008Leave a commentCustomer Satisfaction, Customer Service, Ethics, UncategorizedBy John Bradley Jackson
John Bradley Jackson
© John Bradley Jackson
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