Customer Service

Say Thank You!

09 Oct 2006 • 1 min read

Thank You.

I cannot think of a more powerful phrase that is never said enough to our customers: thank you. And, it is so easy do.

Here are a few ways to tell your customers thanks:

Call them. Yes, you will get a voicemail, but go ahead and leave a message. Say something like, “I am calling to say thank you for your business. Your ongoing support means a lot to me. Thanks.”
Send a postcard with the same message next time they place an order.
Set up a lunch with your favorite client in appreciation of their patronage.
Include a post-it note on your next invoice with a handwritten note of appreciation.
Send an e-mail with a photo of you holding sign that says thank you.
Send a FedEx package with chocolates and a thank you card.
Make a donation to your customer’s favorite charity in their name.
Send flowers or a plant.
Send them a discount coupon for future use.
Send them tickets to the movies.

As your mother told you, it is the thought that counts.

Thank you to my readers!