Does Your Customer Trust You?

Long term customer relationships are built on trust. Trust is the single most important ingredient in a successful long-term selling relationship. Trust is the belief that you will do your part, that you will deliver what you promise and that you will fulfill your obligations in the relationship. These commitments can be in writing, verbal,…

Bribes and Gifts

A recent study by Transparency International, a non-profit organization dedicated to ending global corruption, surveyed 11,000 business executives. The survey studied the business ethics of the world’s top 30 exporting countries. The end result of the study as a stacked ranking of the nations most likely to offer bribes.