John Bradley Jackson
John Bradley Jackson
Entrepreneur, Author, Professor
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Daily Archives: October 31, 2008

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Loyal Customers Give Referrals

Loyal customers keep on coming back. Loyalty is earned after the sale has been made and after the product or solution has been delivered. It is all about their perception of value. This perception is the reward that you get for delivering what you promised in quality, service, and responsiveness. More than just satisfied, a…

October 31, 2008Leave a commentCustomer Loyalty and ReferralsBy John Bradley Jackson
John Bradley Jackson
© John Bradley Jackson
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